PRIVACY POLICY.

OVERVIEW

This Privacy Policy explains how Dragon Jacket and Dragon Pad (collectively, "Dragon Jacket," "Dragon Pad," "we," "us," or "our") collect, use, disclose, and protect information when you visit our websites, submit a form, request information, inquire about products or dealer opportunities, or otherwise communicate with us.

Dragon Pad is a product and brand associated with Dragon Jacket. This policy applies to website interactions involving Dragon Pad, Dragon Jacket, and related online forms and services operated by us.

INFORMATION WE COLLECT

We may collect information you provide directly to us, including when you request information, ask a product question, submit a quote or availability request, inquire about becoming a dealer, or contact our team.

• Name
• Email address
• Phone number
• Mailing or installation address
• ZIP code or general location
• Business or dealership information
• Project details and installation requirements
• Product dimensions or sizing information
• Any other information you voluntarily provide

We may also automatically collect certain technical information when you use our website, such as browser type, device type, IP address, referring pages, pages viewed, approximate location, and interaction data.

HOW WE USE INFORMATION

We may use the information we collect to operate our websites, respond to requests, support customers and dealers, and improve our products and services.

• Respond to product and installation inquiries
• Recommend Dragon Pad sizes or configurations
• Provide quotes, availability information, or ordering assistance
• Respond to dealer and partnership inquiries
• Provide customer service and technical support
• Improve website functionality and user experience
• Measure website traffic and engagement
• Prevent fraud, abuse, or security incidents
• Comply with applicable legal obligations

COOKIES & ANALYTICS

Our websites may use cookies, analytics tools, pixels, and similar technologies to understand how visitors use the site, improve performance, remember preferences, and measure the effectiveness of marketing or website content.

These technologies may collect information such as device type, browser information, IP address, pages visited, referral source, and interactions with website features.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

HOW INFORMATION IS SHARED

We may share information with trusted service providers that help us operate our websites, communicate with customers, host website content, process form submissions, provide analytics, or support business operations.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, customers, employees, or the public.

If Dragon Jacket, Dragon Pad, or substantially all related business assets are involved in a merger, acquisition, financing, reorganization, or sale, information may be transferred as part of that transaction.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, respond to inquiries, comply with legal requirements, resolve disputes, and enforce agreements.

SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide you with rights regarding your personal information.

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how personal information is used or disclosed
• Withdraw consent where processing is based on consent
• Exercise other rights available under applicable privacy law

We may need to verify your identity before completing certain requests. We will not unlawfully discriminate against you for exercising applicable privacy rights.

CHILDREN'S PRIVACY

Our websites and services are intended for a general adult audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we update this policy, we will revise the "Last Updated" date shown at the top of this page.